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Privacy Policy

Last updated: 08 April 2025  ·  Vasco Exim Overseas LLP

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Contact: info@vascoeximoverseas.com

Contents

Last Updated 08 April 2026

This Privacy Policy explains how Vasco Exim Overseas LLP ("we", "us", or "our") collects, uses, stores, and protects personal information you provide when using our website or engaging with us for trade enquiries, quotes, or business communications. By using our website, you agree to the practices described in this policy.

Vasco Exim Overseas LLP is an export trading company registered in India, engaged in the export of agricultural products, packaging materials, engineering solutions, industrial goods, and merchant trading services to international buyers. Our registered office is located in India, and we operate under Indian law as well as applicable international trade regulations.

For all privacy-related matters, you may contact us at: info@vascoeximoverseas.com

We collect personal information only when you voluntarily provide it to us. This may include:

  • Contact Information: Name, company name, email address, phone number, and country when you submit a contact form, quote request, or product enquiry.
  • Trade Information: Product requirements, quantities, delivery ports, preferred incoterms, and business type when submitted via our Get a Quote form.
  • Communication Records: Emails, WhatsApp messages, or other correspondence you send to us in connection with trade enquiries or business discussions.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on pages, collected automatically via cookies and analytics tools.
  • Referral Source: How you found us (e.g. Google, LinkedIn, trade referral), if provided voluntarily in our forms.

We use the information we collect for the following purposes:

  • To respond to trade enquiries, product questions, and quote requests submitted through our website.
  • To prepare and send export quotations, product specifications, and trade proposals.
  • To communicate with you about your order, shipment status, or ongoing trade relationship.
  • To improve our website, products, and services based on usage patterns and feedback.
  • To comply with legal obligations including export documentation, customs requirements, and financial record-keeping.
  • To send occasional trade updates or product news — only if you have opted in or have an existing business relationship with us.

We do not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely for the legitimate purposes of conducting and improving our export trade business.

We process your personal data on the following legal grounds:

  • Contractual Necessity: Processing required to respond to your trade enquiry and execute any resulting commercial transaction.
  • Legitimate Interests: Processing necessary for our legitimate business interests, including responding to trade enquiries, improving our services, and maintaining business records.
  • Legal Obligation: Processing required to comply with Indian export regulations, customs documentation requirements, and applicable financial laws.
  • Consent: For any marketing communications, where consent is required and has been given.

We do not share your personal data with third parties except in the following limited circumstances:

  • Logistics Providers: Freight forwarders, shipping lines, and customs agents who require your details to process export shipments you have ordered.
  • Banking & Finance: Banks and financial institutions processing trade payments, letters of credit, or export financing.
  • Government Authorities: Indian customs, APEDA, FSSAI, and other regulatory bodies where disclosure is required by law for export compliance.
  • Service Providers: Web hosting, email, and CRM providers who process data on our behalf under confidentiality agreements.
  • Legal Requirements: Where disclosure is required by court order, regulation, or other legal process.

We retain personal data only for as long as necessary for the purpose for which it was collected or as required by law:

  • Trade Enquiries (no order placed): Data retained for 12 months, then securely deleted unless you have requested ongoing communication.
  • Active Trade Relationships: Data retained for the duration of the relationship and 7 years thereafter, in compliance with Indian financial record-keeping requirements.
  • Export Documentation: Retained for a minimum of 5 years as required by DGFT, customs, and FSSAI regulations.
  • Website Analytics: Anonymised usage data retained for up to 24 months.

Our website uses cookies — small text files stored on your device — to improve functionality and analyse site usage. The types of cookies we use include:

  • Essential Cookies: Required for the website to function correctly (e.g. session management, form functionality).
  • Analytics Cookies: Google Analytics or similar tools that help us understand how visitors use our site. Data is anonymised and aggregated.
  • Preference Cookies: Remember your settings or preferences to improve your experience on return visits.

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of the website.

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
  • Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests, including direct marketing.
  • Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us at info@vascoeximoverseas.com. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • SSL encryption for all data transmitted via our website forms.
  • Restricted access to personal data — only authorised personnel handling trade enquiries can access submitted data.
  • Secure email communication for all trade correspondence involving personal or commercial information.
  • Regular review of our data handling practices and access controls.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly notifying affected individuals in the event of a data breach where required by law.

Our website may contain links to third-party websites, trade directories, certification bodies, or logistics partners. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any external website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

Vasco Exim Overseas LLP — Privacy Contact

For data access requests, deletion requests, or privacy concerns — we aim to respond within 30 days.

info@vascoeximoverseas.com Contact Form